Wollongong Catholic Education Office Employee Assistance Program


What is an Employee Assistance Program (EAP)?

The CEO will in a practical way foster the well-being of employees by providing confidential assistance or short-term counselling to those who are experiencing personal or work-related problems. Although there are numerous organizations in the community to help people with various problems, assistance is often required to determine the most appropriate resource. To this end, the CEO makes available to employees a confidential and voluntary Employee Assistance Program (EAP) at no cost to employees.

An EAP includes:

Who will run the EAP?

CEO Wollongong’s EAP will be provided by ACCESS Programs Australia, which is an entirely independent external organisation. ACCESS offers professional counselling on a confidential basis and is one of the Australia’s leading providers of EAP services.

We chose ACCESS because they best met our criteria of having trained counsellors present in key locations for our employees i.e. the Macarthur, the Illawarra, the Southern Highlands and the Shoalhaven. They can provide twenty-four hour service through their phone service, and guaranteed face-to-face counselling within two working days.

Why use the EAP?

Giving problems an airing may be all that is needed. Many of us already know that just talking over a problem with colleagues at work, family, or friends can clarify a situation.

Many people have experienced times when personal problems seem to overwhelm them, and find it difficult to carry out their normal work or family responsibilities. CEO Wollongong is aware of the burden that stress, pressures at work, emotional problems, marital and family difficulties can have on a person's life, both at work and at home.

There are times in everyone's life when professional guidance can offer the insight you need to make a decision, respond to an issue or resolve a problem. Seeking support early can prevent a problem reaching the point where it gets in the way of your ability to cope.

For ACCESS contact details please visit the Diocese Infopoint site or telephone the Safety, Wellbeing and Professional Services team.

For more information on ACCESS please visit their website at: http://www.accesseap.com.au/.